Production Time
Each Giclée print is made to order to ensure the highest quality standards. Please allow:
∙ 3 weeks for U.S. orders
∙ 4-6 weeks for international orders
You’ll receive a tracking number once your print ships.
Shipping Costs
Most shipping costs are flat rate, however, because I use different printers for different products, some shipping costs are calculated at checkout. Please note orders containing multiple products may ship separately and at different times.
Returns & Exchanges
Because each print is custom-made specifically for you, I cannot accept returns or exchanges on orders. I encourage you to review the size, description, and preview images carefully before purchasing.
Quality Guarantee
I stand behind the quality of my work. If your print arrives damaged during shipping or has a printing defect, I will replace it at no cost to you.
To request a replacement:
1. Contact hello@nataleemiller.com within 7 days of delivery
2. Include photos of the damage or defect
3. Keep the original packaging
I’ll review your claim and send a replacement print as quickly as possible.
Questions?
If you have any questions about your order, please reach out to hello@nataleemiller.com and I’ll be happy to help.