Before You Order
Shipping & FAQ
Production Time
Each Giclée print is made to order to ensure the highest quality standards. Please allow 3 weeks for U.S. orders, or 4–6 weeks for international orders. You'll receive a tracking number once your print ships.
Shipping Costs
Most shipping costs are flat rate. Because different products go through different printers, some costs are calculated at checkout. Orders containing multiple products may ship separately and at different times.
Returns & Exchanges
Because each print is custom-made specifically for you, I cannot accept returns or exchanges. Please review the size, description, and preview images carefully before purchasing.
Quality Guarantee
I stand behind the quality of my work. If your print arrives damaged or has a printing defect, I will replace it at no cost to you.
- Contact hello@nataleemiller.com within 7 days of delivery
- Include photos of the damage or defect
- Keep the original packaging
I'll review your claim and send a replacement as quickly as possible.
Questions
Reach out to hello@nataleemiller.com and I'll be happy to help.
Frequently Asked
Keep artwork out of direct sunlight and high-humidity environments. For longevity, consider professional framing with UV-protective glass. All prints are museum quality giclée, printed with lightfast inks. Original pieces may be more sensitive to light.
Some prints are limited edition and numbered; others are open edition. Each product page specifies the edition type and quantity, if applicable. On occasion I'll re-release out of print pieces.
Limited edition prints are signed (and numbered when applicable). Open edition prints are not signed unless otherwise stated.
In most cases, yes, within the bounds of the aspect ratio.
Local pickup is available. Please contact me before placing your order, and I'll give you a code to use at checkout.
Prints are carefully packaged in protective sleeves and rigid mailers or tubes to ensure safe arrival. Should your package arrive damaged, email within 5 days of delivery with photos of the damage and packaging, and I'll work with you to resolve it.
Orders may be canceled within 24 hours of purchase. After that, production and fulfillment may already be in process.
I accept a limited number of commissions per season, based on alignment with my values and aesthetic, as well as my time availability. Feel free to contact me with proposals or inquiries.
Yes. For partnerships, collaborations, or licensing inquiries, please use the contact form or email directly.
In most cases, yes, and I'm flattered, but please ask first. Some of my work is very personal and not meant to live on someone else. I offer tattoo tokens for the work I'm comfortable sharing. Email me directly with inquiries.
Subscribe to the newsletter and follow along on Instagram for collection launches and updates.